Support

Software-as-a-Service FAQ

Verteego is delivered as a Software-as-a-Service (SaaS). Great, but what does that mean?

What is Saas?

Software-as-a-Service (or SaaS) refers to computer based applications and services that are provided via remote delivery to end users rather than as a packaged product to be purchased and installed by the end user.

With SaaS, you access your software-based services or applications using a web browser. You pay for these services on a subscription basis. The cost of the hardware and infrastructure that hosts the software, the right to use the software, and all maintenance and support services are included in the subscription fee.

 

Can you summarize the advantages of the Software-as-a-Service approach?

Yes. Software-As-A-Service applications provide a number of significant advantages.

1. Anytime, anywhere access

Running the applications only requires access to a web browser and support software like the free version of Acrobat Reader.

2. Subscription based

You pay for our applications on a annual subscription basis. There are no upfront software purchase fees.

3. Cost effective

The applications do not require large systems expenditures for servers, server installation, or other hardware and software. You do not have to have hire an IT staff (or an IT Service Provider) to perform the many tasks associated with large in-house systems. We take care of all system upgrades, maintenance, backup, storage, and security.

4. Easy to maintain

There are no additional maintenance costs and no maintenance upgrades for you to install. The software is automatically upgraded as needed with no effort on your part.

5. Automatic, off-site backups

We all know we should backup our critical data, but, too often, we do not do backups on a regular basis. Our SaaS applications perform a backup every 15 minutes and store the backup data in the secure, remote datacenter.

6. Customizable

The software is highly customizable so that each user has access only to the components which they need.

7. Sharable

Data can be shared with staff and other business partners. However, you control who has access to what data.

8. Secure

The applications are hosted off-site in limited access facilities - in the case of Intacct, these are the same facilities used by Fortune 500 companies (and we have some of them amongst our customers) for their critical applications. As previously mentioned, frequent back-ups of your data are automatically performed at the off-site facility. We use the same mission-critical security and privacy protections as those employed in online banking - a level of security generally far beyond what most small to medium businesses can afford to implement on their own.

9. Faster deployment

Since there is no server setup and limited Internet access and desktop computer setup, an SAAS application can be up and running quickly. After initial sign-up, we will configure your system so it is compatible with the way your business functions today. We will setup users and permissions, upload legacy data, and train your staff. And, anytime you have a question our staff, as well as the our customer support team, is standing by to help.

10. Easier, more available training

Web-based training sessions are available along with the ability to communicate with a support person as needed.

11. Faster innovation

The products are updated more quickly so you get the benefit of the latest innovations. For example, a typical desktop computer application may have a major release once a year (or less) with several "updates" between major releases. Each release requires the user to acquire and install new software. Our applications have releases on a much more frequent basis (weekly is not unusual). The release are performed at off-hours and require no action on the part of the user. Because the releases are more frequent, they are much smaller. This means they are easier to test and are less likely to have bugs that get through the testing system.

 

What are the system requirements for Verteego applications?

System requirements vary somewhat, but the following table summarizes typical requirements.

Disk Space

Minimum of 15 megabytes for temporary storage for reports and other functions (Large companies with larger accounting files may require larger temporary space.)

Monitor Settings

Best results are with the resolution set to at least 1024 x 768.

Internet Browser

Microsoft Internet Explorer Version 5.0 or higher but we also support other browsers.

PDF File Viewer

Many of the applications use Adobe Acrobat Reader to display reports. Generally, version 4.0 or higher works.

Internet Connection

We recommend a minimum of DSL or cable modem access for normal use of the application. Dial-up access can be used, but is not the best choice for heavy use or large companies.

Optional Applications

Our applications often give the ability to export files and reports into Microsoft Excel, Word, or Access formats. This allows you to analyze the data, create custom reports, and move the data to other applications. If you need these capabilities, you will also need a to have the appropriate Microsoft Office (or compatible) applications installed.

 

Can you send me more detailed information about security issues?

Yes, of course. Please contact us to recieve our complete SaaS Security Data Sheet.

 

Can I see a demo of some of these applications?

Yes. For additional information about or to see a demonstration or even test-drive our applications just contact us.

 

Join our team

Sample imageOur team is growing quickly and we are always searching for talented people who are entrepreneurial, innovative, multi-cultural, enthusiastic, respect others and the environment, find value in their work. If you think that Verteego is the right place to give your career a new direction just contact us !

Contact us

  • Headquarters Europe - 8 rue du Faubourg Poissonnière, 75010 Paris, France
  • Tel: +33 1 47 70 08 90
  • Fax: +33 (0)1 74 18 08 92
  • Email: contact@verteego.com
  • Website: www.verteego.com

About Verteego

Verteego is a new kind of environmental management software technology devised to enhance operational performance. From small businesses to large organisations, Verteego enables you to reduce and measure your environemental footprint, track chemical substances in your articles, take actions to reduce energy costs and risks and design low-impact products to enhance your company's overall performance and value.

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